Banking service deemed poor
While Cambodia’s crowded banking sector has enjoyed strong growth, the majority of consumers surveyed have cited dissatisfaction with banking services as a main impediment for the sector’s confidence and future growth. “Banks need to serve the people and teach them how to spend, invest and save smarter,” said Tam Le, CEO of International Data Group ASEAN, the event’s organiser. Tom Mizukoshi, chief IT officer for Forval (Cambodia), a company that provides technical support and maintenance for the banking sector, explained that banks need to put large investments into scaling up human resources – something that they are often reluctant to do.
